Terms and Conditions
Terms and ConditionsDelivery Policy
Within KL, Selangor
1-2 days exclude public holiday
Others West Malaysia Area
1-3 days exclude public holiday
East Malaysia
4-9 days exclude public holiday
Warranty Period
All products are entitled to a 2 months warranty period
Only 1 to 1 changes allowed
Refund Policy
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund and the 2% of services will be charges after 3 days. TPM Machinery Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.
Please return your purchase to the following address:
TPM Machinery Sdn. Bhd.
No. 27, (1ST FLOOR),
Jalan Metro Perdana Timur 7,
Taman Usahawan Keeping, 52100 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur
Please contact us at lee_shengchuen@yahoo.com or 03-6242 3311 if you have any questions or doubts.
Cancellation Policy
1.) If you want to cancel an order, please email us at: lee_shengchuen@yahoo.com or call to: 03-6242 3311
2.) A 2% of services will be charges at the items after 3 days.
3.) If there is any dispute, the company will be at the final decision.
